For End User Products
H.R.Z. Customer Care Plan Overview
H.R.Z. is committed to provide customers and partners with the most comprehensive and qualified customer care. Whether you have recently deployed a new H.R.Z. software solution or require ongoing support for H.R.Z. software products, our customer care team delivers customer-oriented support ensures you get the most out of the H.R.Z. products you have purchased. We deployed Quality Management System upon FDA Class I Medical Device requirements from 21CFR820.
H.R.Z. Customer Care Plan provides the following main benefits:
- Regular updates and bug fixes.
- Software upgrade, including major releases.
- License reissue when replacing server hardware.